Contact Us






Contact

How Can We Help?


Whether you need help choosing the right mower, have a question about your order, or want generator advice, we are ready to assist.

Most messages answered within 1 business day
Ways To Connect

Choose Your Preferred Channel


Email

support@hobsonlawnandpower.com
Replies within 24 hours

Phone

(575) 550-LAWN

Mon–Fri 9am–5pm MST

Live Chat

Available weekdays during business hours

Usually under 5 minutes
Quick Answers

Frequently Asked Questions


How long does shipping take for robot mowers and generators?

Most in-stock items ship within 1 to 2 business days. Standard delivery typically arrives in 3 to 7 business days depending on your location. Orders over $100 qualify for free shipping.

Can I track my order once it has shipped?

Absolutely. You will receive a shipping confirmation email with a tracking number as soon as your order leaves our facility. You can also check your order status anytime by logging into your account on our website.

What is your return policy for power equipment?

We accept returns within 30 days of delivery for unused items in their original packaging. Simply contact our support team to initiate the process, and we will provide you with a return shipping label and instructions.

Can I exchange a product if it does not fit my yard?

Yes, we are happy to help you find the right fit. If a robot mower or leaf blower is not suited to your yard size or terrain, reach out to us within 30 days and we will arrange an exchange for a model that works better for your needs.

How do I choose the right robot mower for my lawn size?

Each robot mower on our site lists a recommended lawn size range. As a general rule, choose a model rated for slightly more square footage than your actual lawn for the best performance. If you are unsure, send us your lawn dimensions and we will recommend the ideal match.

What is the difference between an inverter generator and a power station?

Inverter generators run on fuel and produce clean, stable power ideal for sensitive electronics and extended run times. Power stations are battery-based, charge from a wall outlet or solar panel, and work best for portable, quiet backup power. Our product pages include detailed comparison notes to help you decide.

Send A Message

Drop Us A Line


Select a topic...
Order Status
Product Question
Returns & Exchanges
Warranty & Support
Other
Availability

Business Hours


Monday – Friday 9:00 AM – 5:00 PM MST
Saturday – Sunday Closed
Our Promise

Our Commitment To You


Fast Response

Every message gets a personal reply within one business day, often much sooner.

Secure Shopping

Your payment and personal information are protected by industry-standard encryption at every step.

Quality Guaranteed

We stand behind every product we sell and work directly with manufacturers on warranty claims.

Free Shipping

Free shipping on most orders within the Continental U.S.